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U.S. OFFICE

SYBA Multimedia, Inc.
15870 El Prado Road, Unit #A
Chino, CA 91708,
USA

Business Hours: Monday ~ Friday, 9:00am ~ 5:30pm PST


Contact Information

Due to our daily high volume calls, the fastest way to contact us is via email access. Or you may send your request via fax @ (909) 548-7769.

General Inquiry:
For general inquiry, please contact info-us@syba.com

Sales Inquiry:
For product information, reseller program, and other sales inquiry, please contact
sales-us@syba.com

Support Inquiry:
For technical support, please contact support-us@syba.com. Our response time is usually within 24-hours during regular business days. In order for us to better assist you in timely fashion, please provide the following information along your request:
1. Your dealer name.
2. Your invoice number.
3. Item serial number.
4. Your system information (hardware and software).
5. Item part number (it starts with SD, SY, or CL).

RMA Inquiry:
For RMA (Return Merchandise Authorization), please contact rma-us@syba.com. You may download our RMA request form, fill it out and send back to us for an authorized number. No RMA is accepted without an authorized RMA number.

Rebate Inquiry:
Please follow instructions on the rebate form for a timely response. You may send your inquiry to the following address.

            SYBA Multimedia, Inc.
            RebateCenter
            385 S. Lemon Avenue, PMB#: E-276
            Walnut, CA91789

Please allow 6-8 weeks for receipt of the rebate check. You may also check the status of your rebate by calling 1-800-618-0199. All submissions become property of SYBA Multimedia, Inc. and will not be returned. Offer subject to availability. Requests from P.O. Boxes not accepted. Void where prohibited. Limit one rebate per person or household. Offer valid in the U.S. only.

 

 
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